Our residential care home is led by our dynamic Care Home Manager, Debbie Thunder, who supports our qualified team of carers, kitchen and housekeeping staff.
Debbie has worked within the nursing and care industry for over 40 years. She has worked in a variety of different environments including care homes, hospitals and community settings, primarily working with older adults and particularly those living with dementia. Debbie and her team work tirelessly to ensure all our residents are supported and cared for to a high standard whilst promoting and maintaining their dignity at all times.
Debbie passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights and independence are fundamental to her approach to care.
Debbie is supported by deputy manager Sam, in order to ensure there is a member of the management team available every day of the week. We believe this is important for the well-being of our residents and the peace of mind of their relatives.
Our Home Managers are assisted by a qualified and experienced care team including specialist nurses. The care home team is dedicated to carrying out their duties 24 hours a day, seven days a week. They are committed to making a meaningful difference to the lives of the residents who live at Avenue House.
Jasmine Support Team
The Avenue House team are supported by the central Jasmine Support Team. This team provides Avenue House with total IT, financial, recruitment and human resources support. This allows the team at Avenue House to focus entirely on what they do best, providing great care to our residents.
The Support Team also includes our dedicated Compliance Support Manager and Team Support Manager.
The Compliance Support Manager visits Avenue House regularly to independently check on the home’s compliance. Nine bespoke audits over the course of a year cover every aspect of the care and service provided by our Care Home.
They also produce the action plans to implement any required improvements identified by their audits, and are responsible for signing these off when they are totally satisfied that the Avenue House team have thoroughly completed them.
In addition, the Compliance Support Manager monitors all complaints and safeguardings through to full resolution and produces the bespoke monthly Jasmine Compliance Report and Score.
The Team Support Manager supports the team if and when our Jasmine Compliance Score falls to ensure we provide the highest standards of care at all times. In addition they support our Activities Co-ordinator to provide varied and engaging activities for our residents.
The Team Support Manager also plays a key role in supporting all new staff to settle in and ensures all our home Champions are trained to be able to maximise their positive impact in their area of expertise.